About

Volkswagen Jackson Customer Promise


Love It or Exchange It*

We promise to make every effort to find the right vehicle to fit your needs and wants. Purchasing a new vehicle should be a very exciting experience and it is our sincere hope that your love your new car. However, it happens on occasion that a buyer gets home and finds they wish their new vehicle was a different color or more or less equipment. We are here to make sure you never make a mistake during your vehicle purchase. If you wish to exchange your vehicle for another, simply bring it back to us within 3 business days or 150 miles (whichever occurs first) and we'll exchange it for another vehicle. You'll never have to worry about making a mistake.

If buyer wishes to exercise "Love It or Exchange In" option, Buyer must return to the dealership with vehicle within 3 business days or 150 miles (whichever occurs first) from original purchase. Physical presence at the dealership is the only acceptable means of exchange notification, no other forms of communication will be accepted. Exchanged vehicle must be in same condition as at the time of purchase, any damage or excessive wear or dirt will void exchange option. Replacement vehicle must be purchased from current dealer stock at the time of exchange, no delayed purchases will be accepted. Dealer does not guarantee customer will qualify to purchase selected exchange vehicle. Upon determining that customer does not qualify to purchase selected exchange vehicle, exchange option is voided and customer must honor original purchase agreement. "Love It or Exchange It" option may be exercised one time per transaction.

Real Deal Pricing Commitment

"Real Deal Pricing" means we have done the work for you and offer you up-front pricing on every vehicle on the lot and on our website. We have shopped the competition to make sure we offer fair prices to our customers. We will even offer you a "Real Deal" market based pricing report on any pre-owned vehicle to show you we offer the most competitive prices in the area.

60 Minutes or Less Guarantee**

Your time is valuable and we know you're excited to jump in your new ride and head home to show it off. This is why we commit to you to complete your purchase experience in "60 Minutes or Less". Simply pick your favorite "Real Deal", and we'll have you signed and on the road in 60 minutes or less, guaranteed!. If we hold up the process and are unable to fulfill our obligation we'll gladly provide you with a $30 store gift certificate.

2nd Product Demonstration

We know there's a lot of new technology in our vehicles so we offer a 2nd product demonstration on all purchases. When it's convenient for you, schedule a 2nd demonstration with your sales representative. This gives you the opportunity to learn new functionality on your vehicle or simply ask the questions you haven't quite figured out. We want you to get the most out of the functionality of your new vehicle.

Welcome to Volkswagen Jackson - Mississippi

Volkswagen Jackson has a beautiful, progressive showroom and expert Volkswagen service center located in Jackson Mississippi, just miles from the Jackson-Evers International Airport for our out of town shoppers.

Part of the Ritchey Automotive Group, Volkswagen Jackson offers for sale the largest selection of new Volkswagen cars, including the new Beetle, Passat, Tiguan and more for customers from Jackson to Hattiesburg. Check out VW Jackson's huge selection of used cars for sale. All of our WorldAuto Certified Pre-Owned vehicles must pass a rigorous inspection prior to presenting them for sale on our lot. WorldAuto Certified Pre-Owned Volkswagen vehicles come with an excellent warranty and peace of mind knowing that it's passed inspection and comes with 24-hour Roadside Assistance.

Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problem. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.

Visit Volkswagen Jackson at 5320 Interstate 55 North - Jackson, MS 39211, your Jackson to Hattiesburg Volkswagen dealer. Volkswagen Jackson - Mississippi.



*If buyer wishes to exercise "Love It or Exchange In" option, Buyer must return to the dealership with vehicle within 3 business days or 150 miles (whichever occurs first) from original purchase. Physical presence at the dealership is the only acceptable means of exchange notification, no other forms of communication will be accepted. Exchanged vehicle must be in same condition as at the time of purchase, any damage or excessive wear or dirt will void exchange option. Replacement vehicle must be purchased from current dealer stock at the time of exchange, no delayed purchases will be accepted. Dealer does not guarantee customer will qualify to purchase selected exchange vehicle. Upon determining that customer does not qualify to purchase selected exchange vehicle, exchange option is voided and customer must honor original purchase agreement. "Love It or Exchange It" option may be exercised one time per transaction.

**60 minute time period is recorded from the time the final terms are agreed to the conclusion of contracting with our Finance Department.

Volkswagen Jackson

5320 I 55 N
Directions Jackson, MS 39211

  • Sales: (888) 660-8174
  • Service: (888) 706-9074
  • Parts: (888) 436-1727

Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 8:00PM
  • Saturday 9:00AM - 7:00PM
  • Sunday Closed